Don't Be Fooled - New Restaurant Development Coordinator Chipotle Employee Review

1.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

I used to work at the corporate office in Denver and I want to also disclose that this is the first review I've ever given a company on glassdoor. You'll find out why under the "Cons" section. As far as Pros, I really enjoyed the social aspect of the company and the friendliness of the corporate staff. For the most part, the culture is laid back and I had a great time with my colleagues. Also, I fully believe in sustainable and humane farming and treatment of farm animals which aligns with the company culture. Unfortunately, that is the only Pro.

Cons

I was so dissatisfied with this company for so many reasons that I felt it necessary to warn people about the corporate setting as my first ever review on glassdoor. First of all, they failed to disclose many things to me before I started working there as a New Restaurant Development Coordinator. For example, they expect you to work roughly 50 hours a week and you're only suppose to spend 50% of your time doing what is described on the job description. The other 50%, they expect you to "seek out opportunities to better the company" whether that be programming software or scrubbing the financial performance of a vendor. Keep in mind, these examples have nothing to do with the job description so not only are you being lied to before you even start your job, you may not even be prepared to take on some of these "extra projects." The place is ruled by a lady named Shawna who has far too much power and rules the corporate office through fear. Yes, you heard correctly, fear. During my time there, the entirety of the old team which included 8 team members were either fired or forced from the company. I guess that should've been a warning sign, hind sight is 20/20 I suppose. Since I've been gone, they've practically turned the team over again! This is within the span of only 2 years! Corporate turnover is extremely high, because employees are forced to meet unrealistic expectations which are never good enough. HERE IS THE KICKER. They expect you to work this hard for them, but they also openly disclosed that people usually don't get raises... seems like a conflict of interest, also comical. The only way you're going to see a significant pay bump is if you get promoted (which is rare). When you DO get promoted, you'll look back at your life like Ann Hathaway did in "The Devil Wears Prada" and realize you just lost your entire personal life because only workaholics succeed there. I would rate Chipotle corporate at the lowest level possible and this is NOT to be confused with the staff that actually works within the restaurants. The restaurant staff gets treated far better than corporate, funny how the inconsistency in culture works out. Fair warning, you're better off heading for the hills than working for Shawna and corporate. They don't care about you, you're just a number that's, and I quote, "VERY replaceable." Young college grads, beware of the false promises... I was you.

Explore other reviews about Chipotle

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good place to be! love this company!

Cons

pay could be better. benefits as well.

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food for breaks, young team, not many crazy customers compared to other fast food restaurant chains

Cons

Always short-staffed at night and double the work from the mornings, the manager has to close multiple positions alone, with insufficient and poor training because God forbid you clock in to learn how to work best.

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