Started out great, went downhill quick - Service Manager Chipotle Employee Review

2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Delicious food, great ethics "food with integrity", great concept of restaurant, promotions from within if you have a good GM/Area Manager

Cons

Low pay for the work that's expected, benefits aren't great, human resources don't take reports seriously, late hours when closing

Explore other reviews about Chipotle

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food for breaks, young team, not many crazy customers compared to other fast food restaurant chains

Cons

Always short-staffed at night and double the work from the mornings, the manager has to close multiple positions alone, with insufficient and poor training because God forbid you clock in to learn how to work best.

See reviews by: Helpful|Rating|Date|All