Hard work, long hours, little pay - Line Worker and Kitchen Chipotle Employee Review

2.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked in a college town, so I met lots of great people. Gained lots of restaurant skills. Performance reviews were mandatory and helped me get my promotions. Opportunities to move up (easier for corporate positions than lower positions).

Cons

It was just understood that if you were told you were on track for a promotion, that you probably weren't. Management was a lot of talk, and had a hard time making promotions happen. Corporate is constantly promoting regional managers, so it was hard to get uppers to listen when they were always going through a learning curve. In my year and a half there, I went through 2 uppers (directly above our Restaurateur), and we were constantly having to fight to be heard. Our store was the only one in our college town, and we were surrounded by very small towns. We were the only chipotle with that kind of customer base and traffic. Our rushes were different and harder than the stores in our region, but uppers wouldn't listen to our needs and forced us into practices that were not effective to our store's needs. Lots of drama with management and employees.

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5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff through out the company

Cons

Low pay but free lunch

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food for breaks, young team, not many crazy customers compared to other fast food restaurant chains

Cons

Always short-staffed at night and double the work from the mornings, the manager has to close multiple positions alone, with insufficient and poor training because God forbid you clock in to learn how to work best.

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