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Choice Health at Home

Engaged Employer

Meteoric rising company but beware. - Field RN Choice Health at Home Employee Review

2.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Lot's of patients. Cutting edge program focused on re-hospitalization prevention and not on profits. High pay rates for RN. Although they have't paid me for all my visits one month after severance.

Cons

Work overload/ high caseload. Attention to detail that raises suspicions. Bad reputation of managers in community. High reliance on PRN visits and hectic weekend call with no backup. Prepare to work 50+ hrs per week. Zero notification or consultation of on-call schedule assignments.

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Choice Health at Home Response
10y
We are sorry that you feel you cannot recommend Choice. Choice does want to address the issues you noted in this review: 1) 2014 was a very difficult year for us in management in the Tyler office specifically. As you are aware we grew exponentially in our Tyler office in 2013 and 2014 due to the cutting-edge hospital re-admission programs. Accommodating for the growth of an agency by almost 30 patients (post-acute at that!) a month made it difficult to hire fast enough but trust us we tried (we ran constant adds and raised pay rates to the 90th percentile). We feel we improved drastically in 2015 and 2016 as In 2015 our average RN Field Case Manager averaged 3.9 visits per day and 25 points per week. Our goal is 4.2 and 28 points. This is slightly below nationwide averages and we feel it has contributed to our agencies consistently being ranked in the top 10% nationwide for re-admission prevention in the 30, 60, and 90 day categories. Less than 3% of all paid hours in nursing in 2016 YTD were overtime hours. Furthermore call schedules are set and calendared in all offices 3 months out. 2) We will look into any ESRD issues. From a census perspective we run a very low number of HD patients (less than 1% in 2015 and 2016) but we will pull cases and have QA review. Thank you. Again we are very sorry you had a bad experience and hope you might give us another try!

Explore other reviews about Choice Health at Home

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture is a big plus. Lots of company-hosted events to build a team mentality. Knowledgeable leadership team that advocates for the success of all employees. Lots of tools and resources available to sales team. 401k match is nice.

Cons

Insurance is a little pricey, but that's probably everywhere.

5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I've worked at Choice Health at Home for some time now, and the experience has been nothing short of exceptional. What truly sets this company apart is its people-first culture and deep commitment to growing talent from within. From day one, I felt supported—not just as an employee, but as a person. Leadership is approachable and genuinely cares about both patient outcomes and employee well-being. There's a clear focus on mentorship, professional development, and giving team members the tools and opportunities to succeed and move up. I've personally seen colleagues move into leadership roles after being encouraged and equipped to grow, and that’s incredibly motivating. It's not just talk—Choice Health at Home lives its values when it comes to promoting from within and investing in long-term careers. The culture is collaborative, respectful, and mission-driven. You’re surrounded by people who want to make a difference—and who help each other succeed. If you're looking for a place where your work is valued, your goals are supported, and your growth matters, this is it.

Cons

Because the company is growing quickly and actively promotes from within, there can be a lot of change—new roles, new leaders, evolving processes. It’s exciting, but it can be a bit fast-paced if you’re not used to a dynamic environment. That said, leadership does a good job of communicating changes and offering support through transitions.

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