I've NEVER - Customer Service Specialist I Choice Hotels Employee Review

1.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The Southwest headquarters building in Scottsdale is beautiful and inviting.

Cons

I have never been treated so poorly buy a management and directorial team as I had been by this company. I have 20 years experience in customer service as a supervisor and manager. I've dealt with Shady business dealings in the past but the subversion and disrespect I experienced while with this company was like none I had ever seen before.

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Choice Hotels Response
9y
Thank you for your review. We take your feedback seriously and will share your review with our HR team and leadership.

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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