Guest Services Rep - Guest Services Representative Choice Hotels Employee Review

3.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent entry level positions available when entering the Hospitality/Customer Service industry, also develop soft sales skills

Cons

Shift work may be necessary in career advancement, especially when you're in a busy place with fast turnover rates, room for advancement in the actual hotels may be minimal, if your not a personable person, don't work in this field

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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