Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      Great company, until it's not - Customer Care Specialist Choice Hotels Employee Review

      3.0
      May 22, 2020
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is great, the perks are wonderful, and co-workers are so fun. There are opportunities to move up, but you have to really advocate for yourself constantly to do so depending on who your boss is.

      Cons

      When push comes to shove, seniority, productivity and schedule adherence don't matter as long as you're a favorite among leadership. Transparency also needs some improvement.

      avatar
      Choice Hotels Response
      6y
      Thank you for your review. People are Choice’s most valuable asset and we are pleased to hear that you enjoy our culture. We will share your feedback with our Human Resources team.

      Explore other reviews about Choice Hotels

      5.0
      Jun 30, 2026
      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support for advancement in all directions

      Cons

      WFH was great and having to drive in traffic to be in meetings all day, not fun.

      5.0
      Jun 24, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

      Cons

      The experience was only positive.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Choice Hotels jobs | Choice Hotels salaries | Choice Hotels benefits | Choice Hotels interviews
      Choice Hotels reviewsChoice Hotels Customer Care Specialist reviewsChoice Hotels review