Everything was great till they outsourced us - Anonymous employee Choice Hotels Employee Review

3.0
Nov 26, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome company that seems to care about their employees. Great promotion opportunities, because they are constantly making organizational changes. Good benefits.

Cons

I worry about the future of the business. They have outsourced a majority of their call center operations. I don't know what the future holds for those who still work there.

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5.0
Jun 30, 2026
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Pros

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Cons

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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