fast-paced; every shift is different - Front Desk Agent Choice Hotels Employee Review

5.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

great management, fast paced, not every day is the same. the hotel industry has been affected by the pandemic but i feel safe at work. hotels have been taking extensive measures to make sure that their employees—and not just their guests—feel safe.

Cons

affected by the pandemic so right now many employees aren't working. this is out of the company's control

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Choice Hotels Response
5y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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