Econolodge was roach motel at best - Front Desk Agent Choice Hotels Employee Review

2.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about the hospitality industry. I also gained experience in customer service, in person and on the phone.

Cons

Too many to list.. To no fault of Choice, this place was a run down rat hole that I was responsible for cleaning, booking, and dealing with customer complaints. I acted as the owner, because the owner was just incompetent and inept. On multiple occasions we would scramble to get the place to "spec" the day before the franchising people snatched away his ability to use the name econolodge

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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