Front Desk - Front Desk Agent Choice Hotels Employee Review

3.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and management, relaxed breaks and good quality rooms. This job has allowed me to grow in many ways.

Cons

Front desk agent often has many roles, including: secretary, concierge, housekeeping management, pool testing and cleaning, cooking, maintenance, and cleaning. Low wage has been an issue.

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

See reviews by: Helpful|Rating|Date|All