Not worth it - Front Desk Agent Choice Hotels Employee Review

1.0
Nov 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly, the coworkers and the regular guests. Some of the most down to earth and easy going people you'll ever meet.

Cons

I don't know if this is specific to just the hotel I worked at with this company, but the owner absolutely has no clue as to what he's doing. He's a straight idiot, verbally abusive, and essentially no training. And what training there is, it's video trainjng that's all very vague information. From choice hotels themselves

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate the hotel referenced and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you are/were employed

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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