A good place to work if you have good time management skills - Claims Adjuster Chubb Employee Review

3.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are extremely good. In addition, working in teams means you'll really (likely) come to like the people you work with regularly. People are helpful and willing to offer advice as needed. While you are kept to certain timetables, generally, you are allowed to set the pace of your own days as long as you do what needs to be done.

Cons

When it gets busy... it gets really busy. You're often working with a high caseload and when multiple claims are active, it can be very hard to keep up. You will be expected to reply to emails promptly within 24 hours, answer/reply to all calls you receive, clear out your work queue and review all medical and legal documents you receive. Because of how work can pile up too, and how only you know your caseload, you will either be thinking about or working slightly on vacation because the alternative is playing frantic catch up when you get back if you don't as emails can easily get into the 100s from just a few days off.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, fulfilling work, great learning experience.

Cons

Systems are outdated and most clerical jobs have been outsourced overseas or by AI which makes work more complicated and frustrating than it needs to be. Company structure is all over the place, there are multiple branch managers, team leads, Business Development Managers, marketing managers, commercial underwriting managers, IP Managers, and Regional Managers that you constantly need to report to, when on paper you should only report to 1-3 people max. This leads to a lack of communication and lack of overall understanding of goals and appetite. The blame would normally get shifted on you given that you’re on the bottom of the food chain.

1
See reviews by: Helpful|Rating|Date|All