Toxic environment - Operations Manager Chubb Employee Review

2.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Negotiated strongly at interview for high salary but this is not a typical outcome for most. Good 401k match offered

Cons

High workload, gossipy culture. Expect to have 15+ direct reports with very manual tracking of PTOs and timecards. Number of rush requests is unsustainable and management is not receptive to adding to staff. Hyper-focus on morale and culture which is misplaced because the words don’t translate into meaningful action of hiring more team members to relieve stress.

Explore other reviews about Chubb

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, fulfilling work, great learning experience.

Cons

Systems are outdated and most clerical jobs have been outsourced overseas or by AI which makes work more complicated and frustrating than it needs to be. Company structure is all over the place, there are multiple branch managers, team leads, Business Development Managers, marketing managers, commercial underwriting managers, IP Managers, and Regional Managers that you constantly need to report to, when on paper you should only report to 1-3 people max. This leads to a lack of communication and lack of overall understanding of goals and appetite. The blame would normally get shifted on you given that you’re on the bottom of the food chain.

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