Decent company, but not what it was - Operations Associate Chubb Employee Review

2.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

-Lots of available training resources -Systems are easy to learn -Decent pay/bonus/wage increases -Substantial PTO/holidays offered

Cons

-Mandated RTO four days a week -If there is a company holiday you have to "make up" your in-office day if you are on a 4/1 schedule. -Was just announced they are planning to transition to unassigned, reservable seating, while also requiring four days in the office

Explore other reviews about Chubb

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, fulfilling work, great learning experience.

Cons

Systems are outdated and most clerical jobs have been outsourced overseas or by AI which makes work more complicated and frustrating than it needs to be. Company structure is all over the place, there are multiple branch managers, team leads, Business Development Managers, marketing managers, commercial underwriting managers, IP Managers, and Regional Managers that you constantly need to report to, when on paper you should only report to 1-3 people max. This leads to a lack of communication and lack of overall understanding of goals and appetite. The blame would normally get shifted on you given that you’re on the bottom of the food chain.

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