Wasted Asset - Senior Assistant Manager Chuck E. Cheese Employee Review

2.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

My grade for the company is based on when I left, not my entire tenure. The positives for my position of senior assistant manager were few at the end, I got payed on time, always had a full set of hours, and decent benefits. Job wise Id say the positives were the ability to hire, train and develop crew, learn and interact with all facets of the restaurants financials and operation, opportunity to learn and run any aspect of the business, and the open to door to move up and receive my own store.

Cons

The company I left was a shell of its former self. Impossible labor allowance for the standards expected, poor quality of life and unreasonable expectations for the entire crew, no raises for my my position while new hires started higher, inability to use vacation time, change in direction from providing quality guest service and experience, and a complete culture change away from maintaining a quality work environment for employees. No accountability either.

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5.0
May 28, 2026
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Pros

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Cons

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1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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