Store level fine, but company lost it's heart - Senior Assistant Manager Chuck E. Cheese Employee Review

3.0
Jun 17, 2016
Recommend
CEO approval
Business Outlook

Pros

CEC really can be a fun place to work. I moved up from a cast member all the way to Senior Assistant Manager. You will learn a lot that will help not only in future jobs but also in life. Most people in most locations are really friendly. The pay is alright, but the job really isn't that hard. At my level the free pizza and all that is a nice perk.

Cons

I have a GM who doesn't really know what they are doing so that has it's challenges. Other than that, the company is not the same as it once was. After being bought out by Apollo group things have changed. They put a huge emphasis on "fun" but don't give us the labor hours to do it. Not to mention, telling someone they have to have fun is the fastest way to not have any fun.

Explore other reviews about Chuck E. Cheese

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Talking to people Learning new things Ordering food by myself Just seeing the view

Cons

The new screens Temperature Fun passes

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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