They care more about cutting labor than anything else! - Senior Assistant Manager Chuck E. Cheese Employee Review

2.0
Jun 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about resolving and putting up with guest conflicts. Had guests call me "white B word" more than once. That was for asking one man to please pull his pants up. I'll never be scared of guests ever again.

Cons

Company does not value employees, unsafe guests with weapons and alcohol and drugs. Guests start full blown fights inside and in front of stores. Upper management will not help managers progress career ladder and skills.Company cares more about cutting labor than guest service, quality, or cleanliness. No raises, no hope for raises. Yearly reviews not done at all, or on time if they are done.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

cleaning can be kinda fun

Cons

i mean its cleaning up kid vom what do you wanna know

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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