Pros
For management, the pay is competitive relative to other businesses in the area. Depending on your supervisor, you’ll be given a lot of freedom to shape/train your team how you see fit. Again, depending on your supervisor, if your goals and metrics are met, you won’t be micro-managed most of the time. You get to work with a lot of younger people, and if it’s something you’re good at or enjoy, are able to help shape their work experience and set them up to succeed in the workforce.
Cons
-Upper management is 70% numbers focused, 30% guest experience focused. -Running labor within your given guidelines is doable— but difficult. You will be given an ever-expanding range of tasks that must be delegated extremely efficiently for the guest experience to be as minimally negatively impacted as possible due to the lack of people you can have at once to meet the labor criteria. -Get used to practically living at the store on weekends. This is a weekend-driven business model so attendance on weekends is mandatory essentially unless you request vacation days. -If you’re taking on a lower volume store, be prepared to work open-close shifts throughout the week. -If you’re taking on a higher volume store, be prepared to lose great staff members every year during the summer time, as there won’t be hours to go around for everyone. -Advancement above a GM level can take years.