Account Manager - Technical Account Manager Ciena Employee Review

4.0
Nov 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Market leader in their technololgy. High investement in R&D. A lot of talented people work here. The top executive team has a very clear vision of the market and tech strategy.

Cons

Ciena has very complicated and cumbersome internal processes. It results in a very slow response time to customer demands and questions. A clear career path is quite difficult to define and even harder to accomplish.

Explore other reviews about Ciena

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people who work well together across company silos. Good pay, especially with stock performing well.

Cons

Extremely low attrition (~2% annually) leaves a workforce that is very experienced at Ciena. Unfortunately, this means high resistance to change and low awareness of industry best practices. Low attrition also leads to minimal opportunities for job growth.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good environment

Cons

Pay is not competitive, very less stock options.

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