Technical Support Engineer - Technical Support Engineer Ciena Employee Review

1.0
Jan 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers 6500 and CESD solid products

Cons

Used to be a great place to work. Management in senior positions are not qualified. Seriously under qualified and are clueless about product lines and how to support them. Zero training. Talented engineers are leaving. Offshoring. Good products but the place smells of Nortel....

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5.0
Mar 29, 2026
Recommend
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Pros

Good culture, support, great env.

Cons

compensation is too low and no bonus.

3.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Good work life balance, good environment

Cons

Pay is not competitive, very less stock options.

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