Corporate America at it's finest - Technical Support Engineer Ciena Employee Review

4.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, that includes paid time off that is flexible, solid health care benefits

Cons

Upper Management is indecisive and very secretive about the moves they make

Explore other reviews about Ciena

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people who work well together across company silos. Good pay, especially with stock performing well.

Cons

Extremely low attrition (~2% annually) leaves a workforce that is very experienced at Ciena. Unfortunately, this means high resistance to change and low awareness of industry best practices. Low attrition also leads to minimal opportunities for job growth.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good environment

Cons

Pay is not competitive, very less stock options.

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