Good & Bad - Customer Service Representative Ciena Employee Review

4.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits. Ability to work remote Tuition reimbursement available

Cons

Management uses employees for advancement of their own career by making empty promises and basically lying.

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Ciena Response
4y
Thanks for taking the time to write a review! We're extremely proud of our competitive rewards package and are glad you are enjoying your time here. We are continuously trying to do better both on the business and people side, and are happy you are along with us on our journey. Feel free to talk to us more by emailing cienafeedback@ciena.com.

Explore other reviews about Ciena

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, support, great env.

Cons

compensation is too low and no bonus.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good environment

Cons

Pay is not competitive, very less stock options.

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