Great high school job - Usher/Concessesions/Box Office Cinemark Employee Review

5.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy to meet some neat people who do not go to your high school and become good friends as you spend a lot of time working together. The work environment is super fun, even the early morning employee meetings because that's where you get to see all of your friends at once. Supervisors are pretty cool, and as long as you do what you are supposed to do and show that you are a responsible teen, they might let you come back during the summers between college. Where I worked, everyone starts out at the concession stand, but if you show you are patient and polite with customers and work hard, you'll be moved to something else. The best thing I learned while working at Cinemark in high school was how to answer and talk to people on the phone (this is done in the Box Office). It used to make me nervous, but I had a lot of practice so not anymore. Also: free movies, free popcorn as an employee. I definitely miss that.

Cons

Long hours of being on your feet, you will smell like popcorn. It can be boring on slow days, but that's to be expected sometimes.

Explore other reviews about Cinemark

5.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So fun great team and perks

Cons

Little pay but makes up for in fun

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers and assistant managers were great. I connected with a lot of them and some of my shifts were more pleasant because I got to talk with them.

Cons

Higher management and other assistant managers will punish you for the smallest or no reason at all. You can be a hard worker, greet everyone with a smile, have other assistant managers who actually work with you try to vouch for you, and they will still give you a written warning for something silly. I also got to my shifts on time in the morning, and I would clock in late because management would keep all points of entry locked with very little barrier to communicate to them the doors need to be unlocked. The one time I asked them to alter my timecard I was told it is timecard fraud for them to manipulate it on their end, which is ridiculous. They will give you a PCR if you are standing around on a quiet day for 2 minutes while your station is clean but not fix the fact they are committing wage theft, which is illegal. I recently filled out the Voice of Cinemark survey which is filled out on company time and is supposed to be anonymous, but an assistant manager was in the room the whole time I was filling it out. There are a lot of issues with the Cinemark in Walnut Creek. There are plenty of great, hard-working people I had with me on my shifts. However, I quit because the issues I stated have been longstanding ever since I started working there and have never been resolved, even though I offered solutions for certain problems. Other people, including assistant managers, told me they are sick of this treatment as well and are leaving. Practically everyone I knew at this job had issues that frustrated them constantly, so please do not work here.

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