3.0
Dec 22, 2013
Former employee, more than 3 years
Plano, TX
Recommend
CEO approval
Business Outlook
Pros
Free movies Fun environment Relatively good pay at my level 5/6 location If you work at a busy location it will prepare you insanely well for any other job involving customer service
Cons
Hours can be long (frequently as long as 9 1/2 hours even among lower level employees) Unbelievably rude customers (most of what they complain about is completely out of your control) Lazy GMs who micromanage from their office Poor communication all around Policies change so much that seasonal employees pretty much always start fresh when they come home