Low pay, incompetent management, favoritism, free movies, fun coworkers. - Concessionist Cinemark Employee Review

2.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Free movies whenever (+1), half off concessions during break, free drinks and popcorn, fun coworkers for the most part, can potentially get a lot of hours.

Cons

9 hour shifts with one 30 minute break, AMs act like a clique and only care for the "favorites", management gossips constantly, rude customers, constant secret shoppers, you have to call your managers by their last name even if they are younger than you, I feel like I'm in school at this job, 12 cent raises, no overtime.

Explore other reviews about Cinemark

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).

Cons

It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easygoing, fun, good for summer job

Cons

low pay, low hours, busy days

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