Ok for a starter, not necessarily a good career - Usher/Concessesions/Box Office Cinemark Employee Review

3.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I worked there several years ago, so things might've changed somewhat, but the free movies, free drinks and popcorn on shift, and the people I directly worked with were what made my time there better. Fast-paced work, ALWAYS moving, but some real madhattery happened whist I was there. Oh, and giveaway posters were a plus

Cons

Management can be somewhat out of touch at times. They still run a tight ship but could loosen up here and there, on the smaller issues. Also, lack of business at times will cut into hours, and thus, paychecks. The rush can be insane on opening weekends

Explore other reviews about Cinemark

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).

Cons

It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.

2.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and team members can be cool

Cons

Upper management has a bad attitude and follows their own set of rules.

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