Cons are based on work life balance - General Manager Cinemark Employee Review

4.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Very respectful of my needs and value my input.

Cons

Always on call, schedule is second shift, weekends and ALL holidays, work life balance is hard to create.

Explore other reviews about Cinemark

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).

Cons

It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.

2.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and team members can be cool

Cons

Upper management has a bad attitude and follows their own set of rules.

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