Managers are not qualified. - SSR - Sales Service Representative Cintas Employee Review

3.0
Nov 5, 2010
Recommend
CEO approval
Business Outlook

Pros

I have a job that has a steady paycheck. They provide adequate training to achieve job duties at the minimal. Success is about 75% of personal abilities. If you perform they will leave you alone to manage your route. If not the new management will micro-mange until morale causes the SSR to quit. They have do have a good pay structure if you are content with less than 35,000 annually.

Cons

Every time you meet a goal requirement to achieve bonus, they change the plan or corporate policies. Basically this means no bonus; so why try! If they want you out of the company they will get out whether you hit goals or not. The new management has no leadership skills and is under educated in leadership. (They all came from sales background) Perhaps they should have stuck to what they know best, sales and not management. All the good managers were pushed out, maybe because they were a threat to higher senior management. Who pays for the lack of management skill? The customers who get ripped off by constant increase price then quits our service.

Explore other reviews about Cintas

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Interview process was night and day compared to prior location I had interviewed with. Great benefits, solid support, and an awesome culture. Leadership leads by example, setting the tone from the top (GM). Can't speak for other location, but I was fortunate to land at one of the best. No micromanagement! Professionalism and integrity are a must. Constant promotions.

Cons

No real downsides except for the Florida heat, with only a bit of corporate politics but nothing too crazy.

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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