Not a professional setting, disorganized chain of command, limited opportunity - Anonymous employee CipherHealth Employee Review

1.0
May 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of their products are interesting/innovative

Cons

I found it to be a fraternal, college-like environment unbecoming of a professional atmosphere. Staff would blast music during the work day. No phones provided to staff, yet staff would be expected to use their personal data plans to conduct business calls. Small, unkempt office in an aging building, with child-like decorations and features (including a McDonalds-type children's play ball pit). I experienced a very unclear, disorganized reporting structure, communicated this to management and it was not rectified. They promised a bonus and reneged without a valid justification. They can be stringent about office working hours (at least 9 to 6) and yet many employees work remotely seemingly with little accountability or oversight. Those who supervised had extremely limited work experience (first job after college, without even several years of work experience) and certainly little to no prior management experience and should be trained prior to taking on direct reports of any kind.

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CipherHealth Response
8y
Fortunately, we're finally moving out of our space this summer - it will be worth the wait for those who endured these years of working in a scrappy and humble office. The ball pit has been a thing of the past since about two years ago and we've since created a more clear reporting structure (with even more to do as we grow)! We are an equal opportunity employer and take only merit into consideration for promotions and additional perks. We take this very seriously and are very sorry that it wasn't a good fit for you while you were here - we hope you do well in your current and future endeavors.

Explore other reviews about CipherHealth

5.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team and culture. Caring leadership, lots of potential. Great benefits, fully remote

Cons

Can't really think of anything at this time.

1.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous Paid Time Off (PTO) policy

Cons

Excessive Meetings & High Turnover The company schedules numerous meetings that disrupt workflow and don’t always add value. This, combined with high employee turnover, creates an unstable environment where projects are constantly in flux. Frequent Reorganizations Job title changes occur without proper notice, leading to confusion and uncertainty. These frequent shifts, coupled with quarterly layoffs, leave employees feeling insecure about their roles. Toxic Work Environment The culture has become increasingly toxic, with a focus on reprimands instead of constructive feedback. Many employees operate on edge, which negatively impacts morale and productivity. Inconsistent Treatment of Employees While performance reviews may include praises and there's no formal performance improvement plan in place, it is disheartening that good employees are still let go. This inconsistency contributes to a feeling of instability and unfairness. Lack of Bonuses The absence of bonuses stems from the company's unrealistic objectives, which often seem designed to avoid financial rewards for employees, creating frustration and disillusionment. No Clear Growth Strategy There is a noticeable absence of a coherent strategy for sustainable business growth. Constant cost-cutting measures and position eliminations appear to be attempts to artificially boost financials rather than fostering genuine progress. Deterioration of Workplace Culture Once considered a great place to work, CipherHealth now suffers from a declining atmosphere, contributing to employee dissatisfaction and increased turnover.

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