NO HR --- NO SUPPORT - Sales CipherHealth Employee Review

Thanks for taking the time to express your thoughts and opinions about working here at CipherHealth. We're really sorry to hear that you feel this way. As the review indicates you are still with us, we truly hope you are open to having honest conversations with your manager and/or myself to talk some things through. We'd like to share facts about the things you mentioned. Our doors are always open. I do feel responsible for addressing a few of the more serious issues you raised. We do have a great mission and many, many smart people working here. A lot of our team and leadership has extensive years of experience – including in healthcare. We are proud of our people and the work they do every day – engaging with customers to drive change in this important vertical that impacts millions of lives each day. We just finished our annual round of Anti-Discrimination and Sexual Harassment training and reviewed our internal process for handling and communicating with the entire organization, including a special session for managers. If there is ANY complaint that falls into this area, the HR and management teams are legally obligated to follow up, and would do so in every single situation to ensure the highest level of behavioral standards are set and adhered to every day. We are committed to creating and nurturing an environment based on trust and respect. We do have a formal check-in process for discussing performance and giving feedback and this process is now tied to our annual compensation cycle. We have also just begun a major compensation market pricing exercise that will enable us to assess and analyze our pay strategy and its execution across the organization. Our initial findings are showing that we have done a pretty decent job as we scaled very quickly over the past 18 months due to our growth! We are pleased with how it is going and look forward to finalizing this project this summer. Finally – on the new hires in leadership… We have a very rigorous, multi-stage process for hiring at all levels at CipherHealth. We are looking for smart people, who are committed to driving change in healthcare through working with our customers at every level. We are proud of the team we are building!