Cons outweigh - Lead Customer Service Representative Circle K Employee Review

3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

For the most part, you can get the days off that you request assuming that you request them on time. Benefits are phenomenal

Cons

The pay does not equal the amount of work you put in (assuming that you are really working and not just standing around waiting for the next customer) Working hard does not reap the benefits that you might expect. Example: I have no schedule requirements and ended with the worst schedules. i.e. 2-3 third shifts a week, 2 first shifts and one mid shift which does not lead to the best sleep schedule. Meanwhile brand-new people come in demanding a certain schedule and they will get it. Management does not notice hard work but if you make a mistake..... all of a sudden you become really popular.

Explore other reviews about Circle K

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and employee engagement

Cons

5 Days a week in office

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as health/medical insurance

Cons

Massive company. I worked a couple different roles from the “corporate” side, even if I was in stores a lot of the time. One thing I learned is that the “office” or “corporate” roles don’t really have a day off. Sure, it’s a Monday-Friday job but it’s like regardless of what you do there, you’re on call in some way but there isn’t any sort of incentive in return. You’re likely not going to get a sufficient work-life balance working here, because, again, someone is going to be calling or emailing you on the weekend or in the evening where either you have to handle it, or pass it onto someone else who can. Lack of thorough vetting has resulted in unqualified leadership with challenging management styles that hurt daily team morale.

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