Circle K - Customer Service Representative (CSR) Circle K Employee Review

2.0
Mar 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you meet are usually pretty nice, just grabbing their stuff and going It’s generally really easy work if you have coworkers that help and managers that are halfway decent people, unfortunately I didn’t have either

Cons

It was probably just my location specifically that was this bad but: No matter how often I told them I could only work certain hours due to transportation and other work, I would only ever be scheduled the hours I could not work. It got to the point where I just had to quit because they wouldn’t let me trade shifts and I physically could not work for them. If a customer is harassing you they will do nothing about it. Plain and simple. Even if they follow you out to your car after your shift, won’t even ban them from the premises. My coworkers would often go to the bathroom/take a smoke break for 30+ minutes and nothing would be done, yet I would get told off if I went to the bathroom for five minutes. I was not allowed to wear a jacket because it covered the back of my shirt, even in the winter time when I had to stand outside to fix the car wash or empty the trash cans by the pumps. Requested a long sleeve shirt multiple times, never got done. Management was very passive aggressive, or just outright verbally aggressive every time someone came to them with a request. One of our managers was well known to yell if you so much as asked him to help with one of the soda syrups in the back.

Explore other reviews about Circle K

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay Decent Benefits Strong Sense of Team Lots of Independence

Cons

High Expectations Bonus can feel very arbitrary

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as health/medical insurance

Cons

Massive company. I worked a couple different roles from the “corporate” side, even if I was in stores a lot of the time. One thing I learned is that the “office” or “corporate” roles don’t really have a day off. Sure, it’s a Monday-Friday job but it’s like regardless of what you do there, you’re on call in some way but there isn’t any sort of incentive in return. You’re likely not going to get a sufficient work-life balance working here, because, again, someone is going to be calling or emailing you on the weekend or in the evening where either you have to handle it, or pass it onto someone else who can. Lack of thorough vetting has resulted in unqualified leadership with challenging management styles that hurt daily team morale.

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