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      Citadel Credit Union

      Engaged Employer

      Citadel Credit Union reviews

      Moving Backwards - Anonymous employee Citadel Credit Union Employee Review

      2.0
      Jun 9, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is made up of some really great people, and the company itself is growing and showing tons of potential.

      Cons

      Behind in technology. Investing in an alarming amount of brick and mortar stores in 2016. Health insurance is so awful-life altering, debt making, you contemplate quitting type of awful. Don't let them tell you otherwise.

      avatar
      Citadel Credit Union Response
      9y
      Thank you for your feedback. This past year we have reviewed our healthcare options in order to continue to provide employees a competitive benefits package. As a result of feedback from staff and the completed analysis, we have made some changes! We are happy to announce that we have added an additional medical insurance option for employees to choose from and we have switched medical insurance carriers. We are hopeful that this switch will create a better experience for current and new employees.

      Explore other reviews about Citadel Credit Union

      5.0
      Jul 8, 2026
      Member care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture, competitive compensation, and opportunity for remote work.

      Cons

      Work-life balance, strict performance metrics, lack of opportunities to move different positions.

      4.0
      Jul 8, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

      Cons

      From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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