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Citadel Credit Union

Engaged Employer

Sfsr - Anonymous employee Citadel Credit Union Employee Review

2.0
Dec 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sunday’s off, bonuses if the branch meets goals, decent pay.

Cons

Worked every sat almost, they make promises they don’t keep, they make you fill in wherever needed no matter the commute they make you take, catty coworkers aren’t put in their place, raises are a joke. Don’t ask for days off because good luck getting them granted unless it suits the “business needs”.

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Citadel Credit Union Response
8y
Thank you for your review. Citadel acknowledges the feedback received in regards to staffing constraints in 2017. We are currently evaluating these concerns, and are looking to provide additional support staff for peak hours in the very near future.

Explore other reviews about Citadel Credit Union

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Genuinely great experience working here, both because of the people and the opportunities to grow. The team is supportive and collaborative — everyone’s willing to jump in and help, share knowledge, and celebrate each other’s wins. It creates a work environment that feels more like a team effort than everyone just grinding on their own.

Cons

Communication across departments isn’t always perfectly in sync, though it’s rarely a real issue. Onboarding could be a little more structured, but there’s always someone willing to help you figure things out. Things can get busy at times, but overall it’s manageable and part of a normal, growing work environment.

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