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Citadel Credit Union

Engaged Employer

Service Desk Analyst - Anonymous employee Citadel Credit Union Employee Review

4.0
Apr 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment to work, everyone is really friendly and helpful. The senior management is really friendly and really open about everything, willing to engage in a conversation even if its just for 2 minutes.

Cons

Need more employee events as a company, also more days off especially national holidays.

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Citadel Credit Union Response
11y
Thank you for your feedback. We currently have 6 major holidays and 5 "floating" holidays you can use at anytime.

Explore other reviews about Citadel Credit Union

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Genuinely great experience working here, both because of the people and the opportunities to grow. The team is supportive and collaborative — everyone’s willing to jump in and help, share knowledge, and celebrate each other’s wins. It creates a work environment that feels more like a team effort than everyone just grinding on their own.

Cons

Communication across departments isn’t always perfectly in sync, though it’s rarely a real issue. Onboarding could be a little more structured, but there’s always someone willing to help you figure things out. Things can get busy at times, but overall it’s manageable and part of a normal, growing work environment.

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