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Citadel Credit Union

Engaged Employer

FSR - Anonymous employee Citadel Credit Union Employee Review

3.0
Jan 27, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is higher from other places for teller work.

Cons

there is sometimes a hostile work environment.

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Citadel Credit Union Response
10y
Thank you for your feedback. It is understood that problems, misunderstandings and frustrations may arise in the workplace. It is Citadel’s intent to be responsive to its Employees and their concerns. If Employees have concerns, they are strongly encouraged to voice these concerns openly and directly to their managers. We welcome you to contact a member of the Human Resources team at 610-380-6000 to discuss your experience in more detail.

Explore other reviews about Citadel Credit Union

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Genuinely great experience working here, both because of the people and the opportunities to grow. The team is supportive and collaborative — everyone’s willing to jump in and help, share knowledge, and celebrate each other’s wins. It creates a work environment that feels more like a team effort than everyone just grinding on their own.

Cons

Communication across departments isn’t always perfectly in sync, though it’s rarely a real issue. Onboarding could be a little more structured, but there’s always someone willing to help you figure things out. Things can get busy at times, but overall it’s manageable and part of a normal, growing work environment.

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