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Citadel Credit Union

Engaged Employer

Good company - Account Specialist Citadel Credit Union Employee Review

3.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The credit union is growing so there is opportunity. The training is structured and thorough. The corporate office is pleasant and mostly friendly.

Cons

It depends on your direct manager whether you can move in the company. All of the different areas are not consistent with procedures. The incentive program could be improved. Management asks for feedback and disregards it if it isn't what they wanted to hear.

Explore other reviews about Citadel Credit Union

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

Cons

From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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