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      Citadel Credit Union

      Engaged Employer

      Citadel Credit Union reviews

      Great Company - Anonymous employee Citadel Credit Union Employee Review

      4.0
      Mar 1, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good product offerings - customers matter - able to help the community and assist customers meet their financial goals - we are making a difference in our community - very strong executive team

      Cons

      The HSA high deductible insurance plan has been a true hardship for some employees

      avatar
      Citadel Credit Union Response
      10y
      Thank you for your review. Each year Citadel reviews benefit offerings. It is Citadel's goal to provide benefits that are competitive with our peers. This year Citadel has been able to offer Rally, a wellness platform that allows employees to earn rewards for completing health oriented initiatives. Employees can earn up to $400.00 in rewards.

      Explore other reviews about Citadel Credit Union

      5.0
      Jul 8, 2026
      Member care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture, competitive compensation, and opportunity for remote work.

      Cons

      Work-life balance, strict performance metrics, lack of opportunities to move different positions.

      4.0
      Jul 8, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

      Cons

      From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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