Pros
Company has done well in managing the difficult aspects of communciating with all levels of staff after a prolonged growth phase in developing the Toronto office into a strategic, full-service operation. Senior management initiated town hall meetings for all levels of staff to disseminate company information regarding short/long-term vision, direction, strategy and results.
Cons
Difficult to ensure all levels of staff have a voice and can be heard as the company has become larger and more 'bureaucratic'. Communcation channels bottom-up or top-down varies group to group. Communication from senior management on key issues has at times taken a long period of time. Company beginning to show signs of form and shape of a large banking operation with employees experiencing greater feeling of 'disconnect'.
