Toxic Working Culture - Senior Operations Analyst Citco Employee Review

1.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- If you are part of a good team, everyone is very supportive, and the manager possesses strong skills and genuine care for the team. I am grateful to have met many wonderful people here, and I have benefited greatly and learned a lot from them. - The work content holds value, not very much, but do help if you are focused on the capital markets industry. - The insurance benefits are also good.

Cons

The work environment largely depends on your team. If you encounter a poor manager or VP, you may find yourself in a toxic atmosphere with excessively long hours. 1. Lack of Employee Well-Being - After taking two sick days, my manager denied me further time off, which I believe is against labor laws. 2. Unreasonable Workload and Expectations - The workload is always unbalanced and unreasonable. The KPIs assigned to a person could be unrealistic. This can lead to burnout if you have the skills. Good performance here does not guarantee appreciation; it often results in extended hours instead. I was directly told to prioritize this job above myself. - Some managers resort to micromanagement, pushing unreasonable tasks onto their team members and considering this to be a valuable skill. - Some managers enforce heavy but ineffective processes that must be followed, yet refuse to make necessary changes for irrational reasons. 3. Gender Discrimination Issues - A manager exhibits issues with gender discrimination that manifest at a cognitive level. For instance, he assumes that women should wear makeup in the workplace and has made comments suggesting that certain female employees use their "cuteness" to succeed in teams led by male managers. 4. Rude Management - A manager struggles with emotional control and has an unreasonable attitude toward employees' mistakes. The manager’s technical skills are also lacking, which leads to blaming others before fully understanding the situation. As a result, the work environment is punitive and negative. - I have encountered managers and VPs who engage in upward socialization, showing a strong preference for certain individuals while treating others poorly and using people as tools. 5. Lack of Career Advancement and Poor Promotion Processes - The company treats internal candidates poorly, making it difficult to receive competitive pay. Managers make false promises about opportunities. This company does not value employee development. The management lacks vision and only seeks to retain employees to maximize their workload, disregarding any commitments they made. 6. Recommendation - For the people who want to join, it’s a good place to stay for 0.5 - 1 year, It has good stuff to learn and can be used in job hurting. - For the people already be here for over a year, I highly recommend you actively search for new job opportunities. You will likely discover a significant gap compared to market salaries. Do not trust everything your manager says—conduct your own research. I encourage everyone to leave as soon as possible. You will gain a broader perspective, and even if you choose to return later, you will be valued more. Trust me; job searching is worth your effort and is often much easier than facing the challenges you encounter internally. Good luck to everyone!

avatar
Citco Response
1y
It’s disappointing to read this review but you taking the time to provide feedback is appreciated so we can understand more about your time with us. Dignity and Respect is a cornerstone of our management development programs, to ensure our values are embedded in our leadership philosophy and practice. Wishing you all the best.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

avatar
Citco Response
2mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

avatar
Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
See reviews by: Helpful|Rating|Date|All