Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and time off are definitely a plus, very accommodating.

Cons

Great working environment, but you need to be co cern every year when cuts hit. They rate you average if they plan on cutting you and it seems like the cuts are based higher on the older employees that have many years with the company. Growth was non existing, every year it was senior managers are not allowing any promotions even to 2 rating employees for many years.

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