Good experience but slow promotion and heavy workload - Universal Banker Citi Employee Review

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- experience - learn teller systems - float in the area - get your foot into retail banking. - learn sales - good benefits - make sure to have your headshot photo. - network and learn how to refer

Cons

- you need a good mentor - accept criticism - it’s difficult to learn when you don’t learn from the right people - have to be in the company for years and years before you are promoted and they will make you do the job of 5 people without the official title which impacts you in the long run. - it is a hybrid role. You are expected to perform. - the sales and referral metrics makes sense for the branch but you have to include the personal bankers.

Explore other reviews about Citi

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong global platform with exceptional exposure to complex clients, markets, and products. Citi offers significant opportunities to build an international career, work with highly talented professionals, and develop deep expertise in banking and financial services. The global network and breadth of the organization are major differentiators.

Cons

The size and complexity of the organization can create bureaucracy, fragmented decision-making, and lengthy internal processes. Organizational changes and frequent restructuring can also affect continuity, while navigating multiple stakeholders sometimes takes significant time and energy away from clients and business execution.

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