Do not work here - Concierge Banker Citi Employee Review

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The company doesn't treat staff fairly and nothing good about it.

Cons

Stay away! This place is very cutthroat and employees are pinned against each other for getting credit card signups and account openings. Unsupportive team dynamic and very toxic where management only cares about numbers instead of employees' wellbeing. Also, you are forced to work full-time as a part-time staff so the company doesn't have to pay you benefits and perks.

Explore other reviews about Citi

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

have very good work life balance

Cons

do not make a lot of money

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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