Citi Operations/technology is an awful place to work for the motivated. Heaven for the incompetant. - Technical Analyst Citi Employee Review

2.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

I used to work in Compliance IT in GWM; the work is not difficult or time-consuming. Generally, everyone gets in around 10, leaves at 5; definitely great if you want an extremely laid-back occupation.

Cons

Awful place for any sort of intellectual stimulation, and there are no real exit opportunities. You will work with (and probably under) low-caliber people, which is the nature of back-office, and find yourself working at their pace. I was essentially a glorified email server; taking emails from one party and forwarding it to another.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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