Senior management is mediocre at best. - Client Service Officer Citi Employee Review

2.0
Oct 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Chance to work with some very talented individuals as well as chance to meet the movers and shakers of the world

Cons

The firm is very diverse and red tapes galore when trying to get something done. A lot of lazy individuals with sub-par work ethics. Hard work isn't realized nor rewarded.

Explore other reviews about Citi

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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