Tough place to work - Trades Processing Representative Citi Employee Review

2.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Fairly independent work environment, get your portion done each day and no one will bother you really. Pay is decent, nothing special unless you come in with above average work experience.

Cons

Growing/moving pains as Citi pulls many roles out of NYC and moves to Buffalo. From what I've heard, they figured out they can pay someone to do the same job in Buffalo much less than someone in NYC. Rare to get a quality manager, most are overworked and extremely on edge/irritated. Advice: ask meaningful questions during interview to learn about your manager to see if you'd fit under their team.

Explore other reviews about Citi

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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