great pay!!!! - Collections Representative Citi Employee Review

4.0
Nov 27, 2008
Recommend
CEO approval
Business Outlook

Pros

pay no experience at all as a collections rep and started at 11.00 per hour full time, The VP were always on the floor talking to us and wanted to make sure we as employees were happy!!!!!!!! Citi is a great place to work and all the ubit managers are very helpful and fun they made sure that we received all the information we needed and the building that i worked at was amazing Citi made sure that we were always taking care off there was a on campus citi bank that way we could just walk to the bank instead of driving to one we even had a food court on campus with real chefs it was great

Cons

benefits!!!!! while i was there i couldnt get any straight answers on why my benefits were always messed up.

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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