Great place if you like bureaucracy. - IT Project Technical Specialist Citi Employee Review

1.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Apparently, Citi has a decent benefits package, but that's just about it. Other than that, there's not much going for it.

Cons

It's a totally thankless job. Quality of work means nothing. it's a huge bureaucracy where at least 70% of your efforts go into covering your bottom or battling the red tape imposed by other departments who are covering their's.

Explore other reviews about Citi

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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