I love my line of work, just not the people who manage it. Very disappointed with Citi - Client Support Associate Citi Employee Review

2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Company name recognition. Great place to learn how things are done. Citi is well known throughout the financial industry

Cons

No employee appreciation, slow to get compensation program finalized. Unclear procedures for servicing clients. Heavy favortism. Uneven salary ranges amongst colleague. NO comission even when fully licensed (it is a process ... 7 months and still waiting). Inadequate staffing.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits pay clients co workers everything!

Cons

none i can think of

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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